Support & Help Desk

Have an inquiry, candidate record correction, or technical question? Submit a ticket below or call our support line: 07038891416.

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Existing Tickets & Assistance

Track Existing Ticket

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Enter your Phone Number or 10-digit Ticket Request ID below to view your ticket status and conversation history with the support team.

Frequently Asked Questions

Instant answers to common inquiries

Navigate to Candidate or School Login, enter your registration details/PIN, and you will be able to view and re-print your official profile.

Submit a support ticket using the form above with the candidate's name, exam number, and PIN. The duplicate entry will be verified and removed by the administration.

Submit a request specifying the candidate details and the correct destination school. Our administrators will verify and transfer the candidate record.

This occurs naturally when a previous candidate entry was removed or adjusted. The order in which the remaining exam numbers appear remains fully valid.